Terms & Conditions

INTRODUCTION

The purpose of this document is to establish the conditions of use of the site BLACKEAGLEEAME.COM as well as the conditions of purchase of products by its users.

Please read these TERMS AND CONDITIONS OF PURCHASE and PRIVACY POLICY carefully before using this website. You may print these terms and conditions if you wish. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so if you do not agree, you should not use the website.

 

GENERAL INFORMATION

In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce we inform you that the ownership of the web corresponds to FUEL FORCE SL, address located at CALLE CAMELIA 75, BLQ 8, ESC. B, 1A, 29630 BENALMADENA COSTA (MáLAGA), SPAIN and with e-mail info@BlackEagleEAME.com and telephone +34 686954143, hereinafter FUEL FORCE SL.

 

USE OF THE SITE

By using this website and placing orders through it, the user agrees to the following:

* To use the website solely for the purpose of consulting products and placing orders.

* Not to place any fraudulent or false order. If an order is reasonably believed to be fraudulent FUEL FORCE SL is authorized to cancel it and inform the relevant authorities.

* Have legal capacity to enter into contracts (the user declares to be over 18 years).

* Provide your contact details in a truthful and accurate way in order to be able to make the shipment of orders.

 

PROTECTION OF PERSONAL DATA

FUEL FORCE SL informs users of this website about its policy regarding the processing and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the website at any time.

 

CONDITIONS OF PURCHASE

Availability of the service. Users have the possibility to place orders for the items offered through the website both for shipment to an address within the Spanish territory and to a European destination.

Language.

The contract will be formalized in Spanish language.

Product availability.

Orders are subject to product availability. If there are difficulties in the supply of products or if there are no items in stock, FUEL FORCE SL will inform the customer of this circumstance, either by mail or by telephone and will refund any amount paid for the product or products not available or change the product for another of the same value, as decided by the customer.

Prices of the products.

In the prices of the items all applicable taxes and shipping costs are excluded, which will be added to the total amount. FUEL FORCE SL reserves the right to change prices at any time, although the products will be invoiced on the basis of the price in force at the time of placing the order (subject to product availability).

The payment page of the order will indicate the total price of the product/products, VAT and the corresponding shipping costs.

The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question.

How to place an order.

To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this you must follow the steps that are requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the necessary data for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT the present conditions as well as the privacy policy.

The data registered by the web page constitute the proof of the transactions carried out. The customer will receive confirmation of the order by e-mail.

During the process, before making the payment, you will be able to modify the data of your order. The order is not formalized until the process is completed, which will occur when you have made the payment. Clicking on “Pay” implies that you purchase and pay for the selected items, this step is a binding commitment.

There are no purchase limits. The user can place the order for the number of items you want, with no minimum or maximum established.

Right to cancel the order.

FUEL FORCE SL reserves the right to refuse an order from a customer with whom there is a dispute.

Also FUEL FORCE SL has the right to refuse or cancel an order for justified reasons, such as:

* For error in the billing information (which are incorrect or impossible to verify).

* If there is suspicion of fraud with the bank card.

* If it is not possible to send it to the indicated address.

* If there are reasons to suspect that the user is not an end-consumer

* If the user is under 18 years of age

* If full payment has not been made.

Payment method.

You can use as payment by credit card, Paypal or bank transfer. In the case of payment by credit card or PayPal the total amount of the order including shipping costs that apply as appropriate, will be charged to the customer’s account at the time of purchase.

Only payments in EUROS are accepted.

By means of the payment by card and in the case that some incidence takes place during the process (for example that the terminal informed of the denial of the card) the order will be cancelled automatically. The payment system by credit card is done through the Stripe payment gateway.

By clicking on “Pay” the user is confirming the payment of the order as well as that the credit card is theirs. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subject to checks and authorizations by the credit card issuer, but if the credit card issuer does not authorize the payment, the order will be automatically cancelled, and the system will inform the customer of such cancellation.

In the case of selecting the payment system through Paypal, PayPal will be the payment platform and will be made following the conditions of that payment platform.

FUEL FORCE SL also offers the possibility of payment by bank transfer.

The order will be sent to the address you provide once confirmed the payment of the total amount of the order. If the amount is not the total, FUEL FORCE SL reserves the right not to send the order until full payment by the customer.

Delivery.

The products will be shipped to the address that the user has indicated.

The delivery time ranges between 24 and 72 hours (working days) for addresses on the peninsula and 7 working days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.

The delivery time for addresses outside the Spanish territory ranges between 7 and 10 working days.

The indicated delivery times will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.

For the purposes of these terms and conditions, “delivery” or that the order has been “delivered” shall be deemed to have occurred at the time when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.

Impossibility of delivery.

If it is impossible to deliver the order at the address indicated, FUEL FORCE SL will try to deliver it to a third party indicated by the customer or retry delivery at a later date. To do this we ask that if you are not going to be at home, please contact FUEL FORCE SL to arrange delivery on another day.

If within 15 days after your order is available for delivery, the order has not been delivered for reasons not attributable to FUEL FORCE SL, we will understand that you wish to withdraw from the contract and we will consider it terminated.

As a result of the termination of the contract, we will return all payments received from the user, excluding delivery charges, without undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Please note that the transport derived from the resolution may have an additional cost, so FUEL FORCE SL will be authorized to pass on the corresponding costs.

Cancellation of an order.

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 the Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

To cancel an order you can notify us by e-mail at info@BlackEagleEAME.com or using the contact form. When you send us your message, please include the details of your order to help us identify it.

The withdrawal period will expire 14 calendar days from the day the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in case the products making up the order are delivered separately, 14 calendar days from the day the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the aforementioned products.

We value our international customers and will go to great lengths to ensure that you are satisfied with your order regardless of where you are located. However, please note that if you are returning an item from outside the European Union you must ensure that all costs and expenses are prepaid. Fuel Force SL is not responsible for any taxes, duties or other customs fees when the product is returned.

Once the right of withdrawal has been exercised, the user must return the delivered products to the address indicated, thus assuming the costs of return shipment, tariff and customs fees. Please note that if you decide to return the goods to us, we will be entitled to charge you for any costs we may incur.

The right to withdraw from the contract shall apply only to those products that are returned in the same condition in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, products that are not in the same condition in which they were delivered or have suffered any damage, so you should be careful with the product/s while they are in your possession. Please return the item(s) using or including all original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item.

After examining the item we will let you know if you are entitled to a refund.

If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the full amount of the purchase minus shipping costs within 14 days of receiving the cancelled order.

If the return only includes a part of the order, the correct procedure has been followed and the products are new and unused, we will only refund the value of the returned products and without shipping costs.

Return of defective products.

Please refer to our warranty conditions. If you return the products to us because they are defective, we will proceed with the replacement of the defective product, or with the reimbursement of the total price of the products, together with the derived shipping costs.

 

RESPONSIBILITIES

Access to and use of this website is the responsibility of the users. Not guaranteed by FUEL FORCE SL is:

– The infallibility, availability, continuity, the absence of security deficiencies of the website.

– That the content of the site or the information passing through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.

– The possible damages that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operative functioning of the web page.

– Delays or blockages in the use of this page caused by deficiencies or overloading of the data processing center, or damage that may be caused by third parties through unlawful interference beyond the control of FUEL FORCE SL.

– FUEL FORCE SL is exonerated from liability for any loss or damage that the user may suffer as a result of errors, defects or omissions in the information provided whenever it comes from other outside sources.

Mere access to the website does not imply any business relationship between FUEL FORCE SL and the user.

FUEL FORCE SL has no liability for any loss of profits, loss of business, business interruption or loss of business opportunities of the customer.

Assignment of rights and obligations.

The contract is binding to the customer and FUEL FORCE SL, as well as our respective successors, assigns and assignees. The customer may not transfer, assign, encumber or otherwise transfer a contract or any of the rights or obligations under it, without obtaining the prior written consent of FUEL FORCE SL. We may transfer, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations under it, at any time during its term. For the avoidance of doubt, such assignments, encumbrances or other transfers shall not affect the rights, if any, that you, as a consumer, have recognized by law or otherwise void, reduce or limit the warranties, both express and implied, that we may have given you.

 

INFORMATION AND CONTENTS OF THE WEBSITE

The information displayed on the website is current as of the date of last update.

FUEL FORCE SL reserves the right to update/modify/remove information from this website at any time and without prior notice.

In the event that the website contains links to other websites and materials from third parties, such links are provided for informational purposes only, without FUEL FORCE SL having any control over the content of such websites or materials. Therefore, we accept no responsibility for any damage or loss arising from their use.

FUEL FORCE SL reserves the right to modify the Terms and Conditions of Purchase. The changes made will not be retroactive. If you do not agree with the modifications introduced, we recommend you not to use our website.

 

VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

The user shall not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging programs or material. The user shall not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of infractions typified by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer equipment, computer equipment, data or materials as a result of your use of this website or your downloading of any content from or redirected to this website.

 

INTELLECTUAL PROPERTY AND COPYRIGHT

The user acknowledges and agrees that all copyright, trademark and other intellectual property rights on the materials or content provided as part of the website correspond at all times to FUEL FORCE SL. The user may make use of such material only in the manner expressly authorized.

 

APPLICABLE LAW AND JURISDICTION

The use of this website and contracts for the purchase of products through the same shall be governed by Spanish law. Any dispute arising out of or relating to the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts.

You can make any complaints and claims to FUEL FORCE SL via email info@BlackEagleEAME.com, using the contact form, or by mail to the address CALLE CAMELIA 75, BLQ 8, ESC. B, 1A, BENALMADENA COSTA (MáLAGA), 29630.